NRVW company logo

Rob van Waveren
Freelance professional

Welcome to my homepage!

I am a driven professional with a passion for (Field) Customer Service (with a capital S), IT and Data & Analytics

What I do:

(Field) Customer Service:
I specialize in optimizing Service activities through technological innovations and process improvements. My goal is to make your operations more efficient and effective. With my extensive (over four decades) experience and knowledge I can help you improve your business performance leveraging state of art tools and technology.

Data & Analytics:
Data is the backbone of modern business operations. With my in-depth knowledge of Data & Analytics I can help your organization gain valuable insights from your data and make data-driven decisions. I have been combining the power of Alteryx (Core Certified) (& ACS) with Salesforce/ServiceMax, Power BI and Excel to create dynamic reports and dashboards that are insightful and informative resulting in faster and better decision-making at every level of your organization.

Why work with me?

My mission is to help companies to streamline their operations in order to help them grow. If you are looking for a reliable partner to help you achieve your goals, please feel free to contact me.